Way is the solution that allows you generate operating structures remotely without losing operational agility, with full visibility, autonomy and scalability.
It is an Employee Experience (EX) platform, conversational and self – management that orders and focuses the KPI’s of the business and the culture of the company through the Focus Management Model
This platform allows you to have a clearer vision, informed of the day to day operations to take precise, effective and fast actions.
To enhance performance we use Google technology applied to our Advanced Speech Analytics tool.
Our Google partnership allows us to use all cloud-based technology with high security standards.
Deploy contingency plans with the least impact on your teams and clients.
The experience is centered on the collaborator, works on conversations and human empathy and connects people, even remotely.
Provides all operational management on a single platform, allowing you to manage all the needs of the operational teams.
The platform allows you to obtain the best operational results for your entire service team. The benefits are seen on the indicators business, climate and productivity.
Improvement in Indicators business critics
NPS, Cross-selling, FC.
Improvement in work environment indicators.
It is a proprietary development, based on Google Cloud technology and hosted in the cloud that allows us to deploy and scale the solution at all operational levels, adjusting to the needs of your teams.
API / REST
Information in real time
Leading companies in Latam, in verticals financial, telecomunications, customer care and technical support.
Connected agents in Argentina, Chile, Paraguay, Brazil and Colombia.
Patterns personalized for improvements in Performance individual.
Emotional assistant for the management of working environment.
Argentina, Uruguay and Paraguay:
María Paula Devoto
+54 911 4193 0012
Chile, Bolivia and Perú
María José Tauler
+56 9 5019 0033
Colombia and Ecuador:
+57 316 622 8917
+55 11 93494 4911